GenSELECT Genomic Testing Process

This guide walks you through the GenSELECT genomic testing process, from ordering the test, collecting DNA samples to accessing your results. Follow these steps to ensure your samples are submitted correctly and results are delivered efficiently.

Purchase your Tissue Sample Unit (TSU) applicator and TSUs from Neogen.
Contact your local Genomics Specialist or Customer Service team:

Phone: +61 (7) 37362134

Email: naa@neogen.com

For Territory Manager contacts, see here.

Prepare any equipment you need for sample collection.

  • Collect DNA samples from your animals following the step-by-step collection guide here.
  • Ensure that each sample is clearly labelled to match your animal ID.

Access the Portal: Sign Up/Log-in

  1. Visit the GenSELECT portal: https://genselect.breedplan.com.au/login/
  2. If you are a first-time user:
    • Click Sign Up
    • Enter your email and create a password.

Confirm Your Email

  1. Check your inbox. You will receive an email from the portal at the email address you registered.
    • Click the Confirm Email button in the message.
    • If the button doesn’t work, copy the link into your browser.
  2. When the email is confirmed, you will see an on-screen verification message.

Portal Home Page:

  1. Log in to your account using your new credentials. For convenience, save your password for quick access.
  2. Upon signing in, you will see the Select Your Breed screen.
  3. Click the button that shows your relevant breed
  4. Click Enter

Create an Order

  1. On the My Orders page, find the Create Order button in the top-right.
  2. Click Create Order.
  3. From the Product dropdown:
    • Select the test you need: GenSELECT Steer, GenSELECT Heifer, or GenSELECT Profile
    • Then click Create Order.
  4. The portal will pre-populate a GenSELECT Batch Number on your order form.

GenSELECT Portal Order Screen

GenSELECT Order Confirmation and Lab Submission Process

  1. Once you complete your order, you will see a confirmation screen like below.
  2. Your GenSELECT Batch Number (e.g., ORD2025xxxx) will be displayed.
  3. Download the Pre-Filled Form.
    • This form already includes your batch number and is essential to link your samples through the lab process.
  4. Your downloaded file may pop up on your screen, but if not you can find it in your downloads folder.
  5. Successful Order Confirmation_GenSELECT Portal Alternatively, you will receive a confirmation email that includes your batch number, the GenSELECT Order Form as an attachment, and instructions on how to complete the form.

Important: It is critical that you download the order form with your pre-populated batch number so your samples can be linked all the way through the lab process and back to the evaluation.

Complete the Lab Submission Form

  1. Once you have downloaded the order form, follow the instructions on the first sheet of the form and complete your Customer Details and then the Animal Sample Information.
  2. Print the Customer Details page and include it with your samples, when you post them.
  3. Complete the Animal Sample Information page and email it to naa-lab@neogen.com so that the details can be matched with your samples when the arrive at the lab.
    • If you need support with this process, please contact Neogen Customer Service on Phone: +61 (7) 37362134

GenSELECT Form - Animal Sample Information Section

View Orders

  1. You can click View All Orders to track the status of all your orders or Create Another Order if needed.

GenSELECT View All Orders Screen .jpeg

    1. Package your animal’s DNA samples securely according to the instructions on your order form.
    2. Include the completed submission/order form with the samples.
    3. Mail everything to:
      • Neogen, 14 Hume St, Bundamba, QLD 4304.
    4. Include your return details on the package.

  • The lab will process your animals’ DNA samples.
  • Results are reported to ABRI for analysis.

  • You will be notified by email when your results are available for viewing on the GenSELECT portal.
  • Log back in with the details you entered when you placed your order.
  • You can click View All Orders to track the status of all your orders or create another order if needed.

More specific information about the ordering process contact Neogen Australasia on 07 3736 2134, or naa-lab@neogen.com.

Neogen can help at any stage. If you have already created an order, have your GenSELECT batch number and order details ready when you contact support. 

GenSELECT Support Form

Submit your questions about the GenSELECT process, portal access or sample submission. If you have already created an order, include your batch number so support can assist you faster.

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